Info

All of our tours start promptly at their scheduled time. We ask that guests arrive 15-20 minutes prior to the departure time to finalise any outstanding payment and to organise gear. If you are 10 minutes later than your departure time, you surrender your tour in its entirety.

If you know you are going to be late, please call us in advance and we will do our best to accommodate you. We reserve the right to move you to an alternative tour on the same day if this is available so as not to impact other tour guests.

We are located at 1500 Kicking Horse Trail, Golden BC across from the Kicking Horse Resort in parking lot #2. When you are coming up from town, we will be on the right-hand side. *Our Summer office is located in Nicholson BC and not KHMR .

We recommend that you check https://drivebc.ca/ as this page provides information on current driving conditions and possible avalanche control work along your route.

We run on Mountain Standard Time. This is the same time as Calgary, Canmore, Banff, and Lake Louise. Please note that this is not the same time as Revelstoke and the majority of British Columbia. We are located in the same time zone as Alberta.

All drivers are required to carry a valid, government-issued driver’s license with them on the date of their tour.

All rentals that do not have a guide with them require 2 pieces of government-issued picture ID along with a valid credit card

A standard waiver and release of liability is required for all participants.  A parent or guardian must complete a liability release for persons under 19 years of age. A rental agreement is also required before any tours or rentals.

Due to the nature of snowmobiling, we require damage deposits and/or insurance to be taken by guests prior to their departure. Guests must bring a valid credit card to their tour. Please note – Visa Debit/Mastercard Debit cards are not accepted in Canada as credit cards.

Deposit and insurance information as follows:

Insurance – (Guided Tours ONLY)
* We offer collision insurance for $25/sled which will cover you for any damages up to $300. You will be liable for any damage costs exceeding $300.
* We offer collision insurance for $50/sled which will cover you for any damages exceeding $3,500. You will be liable for any damage costs up to $3,500.
* You are liable for the full cost of repairs/replacements of the snowmobile if you elect not to purchase insurance.
* You are liable for any damage caused to any other snowmobiles (in addition to the one in which you are riding) as a result of your actions.

Full and Half Day Kicking Horse Trail Tours
We require an imprint of your credit card upon arrival for the tour or a $1,200 cash deposit.

Backcountry Tours (Intermediate and Extreme)
We require a damage deposit of $5,000 per sled upon arrival. If you purchase the $50 collision insurance, the damage deposit is reduced to $3,500 per sled. We hold this as a pre-authorization on your credit card, so please ensure you have this with you on the day of your tour.

Without a valid credit card or if we are unable to process the pre-authorization you will not be able to participate in your tour.

Rentals
We require a damage deposit of $5,000 per sled upon arrival. We hold this as a pre-authorization on your credit card, so please ensure you have this with you on the day of your booking.

Without a valid credit card or if we are unable to process the pre-authorization you will not be able to rent a sled.

We offer an optional insurance package to cover minor damages to a machine.  The cost is $25.00 per machine, which provides you with $300.00 coverage for any accidental damages. This insurance option is offered to protect the driver from the cost of minor scrapes, dents, and breakages. For greater damage protection we offer a second option for $50 per sled, where you will be responsible for the first $3,500 of damage repairs and then thereafter all further costs will be taken care of by Rocky Mountain Riders. For Extreme Back Country Tours especially this package will reduce the damage deposit from $5000.00 to $3,500.00.

Please note – you are liable for the full cost of repairs/replacements of the snowmobile if you elect not to purchase collision insurance for any damages that occur. In addition, you are liable for any damage caused to any other snowmobiles (in addition to the one on which you are riding) if that damage is a result of your actions.

*No collision insurance for Snowmobile or ATV/UTV rentals without a guide

Please view our full Cancellation Policy here.

We make many stops to take in the view.  You are welcome to bring your camera and use it often to record your snowmobile adventure.  Please do not hesitate to ask your guide to take group or family photos – we are happy to oblige.  We also love to see your photos so please don’t hesitate to tag us and post them on our Facebook page or Instagram page.

You are also welcome to bring along your Go Pro as we have helmets available which these can be attached to. We have Go Pros available for rent as well!

You can wear a backpack on your back.  Although it is not recommended to wear a backpack with a passenger on the snowmobile.

Please ensure all zips, straps, and flaps are secured when your snowmobile is in motion.

We do require an avalanche airbag for all of our Extreme Backcountry tours.

We respectfully request that you do not smoke while wearing one of our helmets – please remove the helmet to smoke.  Please please bring a container to discard your cigarette butts, do not toss them in the fire or on the trail. Please respect other guests.

In general, please consider yourself out of cell range for the duration of your tour. We do however have limited cellphone coverage at points along the trail and at the lunch spot. We ask that for the experience and enjoyment of all guests, please keep cellphone use to a minimum during the tour.  You are of course welcome to use the camera function often however if you are a driver, please do not attempt to drive your snowmobile and use your camera or phone at the same time.

Our guides are experienced in riding the terrain in this area and are first aid trained in case of emergency. Prior to the departure of your tour, the guides will talk you through how to safely operate the snowmobile. During your tour, you are requested to drive safely and follow the directions and instructions of the guides at all times.

Persons with back injuries, recent surgery or who are pregnant are not recommended to participate. Please contact us if you have any questions or other concerns.

For all other medical concerns, please contact us prior to your scheduled tour date. If you are required to carry any medication or medical equipment on your person, please advise your guide prior to departing.

Our trips are not weather dependent. If it snows, we sled, if it’s sunny, we sled. We don’t cancel any trips due to weather. Please come prepared for a day out in the snow!

If you have any questions regarding what to wear, please contact us before your scheduled tour date.

Yes, for most of our winter snowmobile tours, we offer shuttle service from Canmore, Banff, and Lake Louise to Kicking Horse Resort in Golden, BC, where our tours start. $25 per person round trip.

Our shuttle leaves daily and we will come right to your hotel front lobby to pick you up and drop you off. You must let us know at the time of booking which hotel you’re staying at if you require a shuttle pick-up.

Please see more shuttle information here.

This depends on which tour you book.

• The Full Day Kicking Horse Tours includes a hot BBQ lunch.
• Both the Full Day and Half Day Kicking Horse Trips, and Evening Moon Light Tour include hot chocolate and cookies.
• For the Extreme Back Country Sled Trips and the Intermediate Backcountry Tour, a bagged lunch is provided.

If you have any dietary requirements, we ask that you advise us at the time of booking. We have vegetarian options for all trips however we do require a minimum 24 hours notice to accommodate any dietary requirements.

We strongly encourage all guests to bring as much of their own gear as possible.

Helmets will be provided to all guests free of charge. Please bring a balaclava to go under your helmet. We do require a layer between you and the helmet and have balaclavas available for $10 each

For anything else you may need, we have gear rental available.

If you aren’t sure if your existing gear will be suitable, please give us a call ahead of time and we can help you decide.

For our backcountry tours, avalanche equipment is provided and included in your tour price. We have avalanche packs available for rent separately if you are renting a sled and don’t have your own equipment to head into the backcountry.