Shuttle: For most of our snowmobile tours we will still be offering a free shuttle service from Canmore, Banff, Lake Louise, and Field/ Emerald Lake to Kicking Horse Resort in Golden, B.C. where our tours start. Of course adapting to new Covid-19 standards, masks will be mandatory for the entire time in the vehicle.
Arrivals & Checking-In: Once in the parking lot masks are mandatory. This is also the policy for the Kicking Horse Mountain Resort; seeing as we are so close in proximity, all businesses surrounding the resort base have agreed to implement this rule. For our check-in and gearing up process we will only have 1 or 2 groups at a time signing in and gearing up. Once on the sleds, snowmobiling is the perfect social distancing activity!
Late Policy: If you are more than 15 minutes late for your tour, you will be surrendering your trip. It is not fair to the other guests who arrive on time to have to miss out on part of the tour for late guests. If you know you are going to be late please call us in advance and we will do our best to accommodate you or can move your tour to another date or time. Morning tours meet at 10 AM promptly, afternoon tours meet at 2 pm, evening tours meet at 5 pm. Please arrive 15 minutes prior to your tour. Thank You.
Time Zone: We run on Mountin Standard Time. This is the same time as Calgary, Canmore, Banff, and Lake Louise NOT the same time as Revelstoke and the majority of British Columbia. We are located in the same time zone as Alberta as we are so close to the boarder. Please plan ahead and make appropriate adjustments for the time zone you are coming from.
Gear Rentals: We strongly encourage everyone to bring as much of their own gear as possible while we are battling these new limitations. We will, however, have gear available for rentals if you do not have your own equipment. We have implemented a new sanitization process to keep everyone at Rocky Mountain Riders as safe as possible, as well as regular sanitization on all touch points. Helmets can/ will be provided to all guests, along with balaclavas (must be worn while wearing your helmet). Rental Prices will be as followed:
$25 Snowsuit Rental $10 Goggle Rental $10 Boot Rental $10 Glove Rental $10 Balaclava Rental $65 Glove Purchase
* Hand Sanitizer will be available in the office as well as disposable masks if you forgot your own.*