I’m going to be late for my tour!

All of our tours start promptly at their scheduled time. We ask that guests arrive 15-20 minutes prior to the departure time to finalise any outstanding payment and to organise gear. If you are 10 minutes later than your departure time, you surrender your tour in its entirety.

If you know you are going to be late, please call us in advance and we will do our best to accommodate you. We reserve the right to move you to an alternative tour on the same day if this is available so as not to impact other tour guests.